About Me
About Smart Home Assist
About Smart Home Assist, run by me, Lee Vickers — a technical specialist with over 20 years of hands‑on experience in diagnostics, customer support and home technology. After two decades working as a Field Engineer and Customer Investigations Manager at Sky, I launched Smart Home Assist to offer homeowners a reliable, professional service built on the same standards I’ve followed throughout my career. Over the years, I’ve seen first‑hand how frustrating poorly installed or badly explained technology can be, and I wanted to create a service that genuinely puts the customer first.
I focus on clean, compliant, installer‑grade work across smart home technology, networking and security. Every job is carried out with care, clear communication and a commitment to doing things properly — no shortcuts, no guesswork and no confusing jargon. I take the time to understand how you use your home, explain your options clearly and make sure everything is set up safely and neatly. My aim is simple: to give you technology that works reliably every day and a service experience that feels friendly, honest and stress‑free.
For guidance on Wi‑Fi optimisation, visit Ofcom’s broadband advice.
About Smart Home Assist, proudly serves local homes and businesses across Wokingham, Twyford, Bracknell, Ascot, Windsor, Reading, Slough and the surrounding areas. Whether you’re looking to make your home more secure, improve your Wi‑Fi or add convenient smart home technology, I’m here to help every step of the way. My goal is to make modern living easier, safer and more connected for every customer.
If you’re within reach of the towns I serve — or nearby postcodes — you can count on friendly, knowledgeable support from someone who understands the tech challenges common in our area. I take the time to assess your setup, explain your options clearly and recommend solutions that genuinely make a difference. With Smart Home Assist, you get reliable service, clear communication and smart home technology that works the way it should.
Why Choose Me
Choosing Smart Home Assist means working with someone who genuinely cares about getting the job done properly. I bring years of hands‑on experience in networking, smart home technology and field engineering, so you’re not just getting an installer — you’re getting someone who understands how every part of your system works together. I take the time to explain things clearly, avoid jargon and make sure you feel confident using your tech once the job is done.
I also believe in doing things the right way: tidy cabling, secure setups, reliable hardware and solutions that last. I don’t rush, cut corners or disappear after the install. If something needs adjusting or you have a question later, I’m here to help. My goal is simple — to give you a smart home that works smoothly, reliably and without stress.
Smart Home Assist is proud to be a trusted local installer with verified customer reviews on Checkatrade, where homeowners can see our reputation and workmanship for themselves.
You can also find us on Google, where we continue to receive excellent feedback from clients across Berkshire.
If you want a smart home that just works — without the hassle, confusion or guesswork — I’m here to help. Local, approachable and committed to doing things properly, Smart Home Assist is ready when you need me.
Trusted smart home installations across Berkshire
Smart Home Assist is known for professional, installer‑grade work — from networking and CCTV to lighting and automation. We’re fully insured, locally based, and committed to transparent pricing and lasting results.